Purchased the Bestcare PL350CT Car Transfer lift and used for over a week now. Working well so far! Fairly easy to assemble. Free quick shipping was nice. Chat support with Marian was very friendly and super helpful. She easily answered all the questions I had before purchasing regarding payment options and warranty. Perfect customer service experience, and it is greatly appreciated! Planning to purchase the 6-pt spreader bar to make the in-home transfers with this lift compatible with other slings. Thank you very much!
Sandra,
We are indeed so happy to hear that you've shared such a positive experience with Marian! Thank you for putting smiles on our faces, and recognizing our efforts to provide quality care. It is comments like yours that encourage us to do our best for our beloved customers every day. We hope to service you again soon!
Exactly what we needed to charge our sit to stand lift. We really appreciate the quick and efficient shipping and handling! We will definitely be coming to this site for other items we have to order from time to time. Thank you for the great service!
Kathy,
We are so grateful for your positive comments! We are glad to hear about the quick and efficient shipping and handling that we were able to provide you with. We are always delighted to assist you Kathy, and it would be our pleasure to have you back for your future needs. :)
did not receive the carriage bolt set for 2 casters. We only got 2 instead of 4.
Called on 09/16/22 requesting them. Thanks...
William,
Thank you for reaching out for us to promptly coordinate with our shipping partners.
We're glad to see you receive the rest of your order earlier during the weekend. Our friendly team is always here for you should you require assistance for your furture needs. We hope to service you soon!
Tamara not only found the very part that i have been unsuccessfully searching for for 2 months but it was scheduled to ship to me the next day. While doing this with competance and professionalism, I found her to be such an uplifting representative of your company that I wish there were more items of my need just so i could once again hear her smiling voice. Treat her well... she is a gem.
Marmon Pine
Marmon,
We are very pleased and delighted to hear your lovely feedback for our wonderful manager, Tamara. Thank you very much! This is very heartfelt.
She's really one of a kind and we're very happy and grateful to have her. We are extremely happy she's able to assist you well and we really hope to service you again! Please do not hesitate to reach out to support@dansonsmedical.com if you have further concerns and we're always here for you :)
I ordered the STA450 product from another vendor and had great difficulty with delays. It turns out they did not have, and did not ship, what I paid for. I contacted Dansons and asked when they might be able to ship the product, and they gave me an accurate prediction, told me how to confirm the prediction by contacting the manufacturer, and answered questions promptly via chat. The price was lower than other vendors, the part arrived when predicted, and I had no trouble contacting Dansons for sundry questions.
My review is for the vendor 'Dansons Medial' and I give them high marks. As for the product, I adjust getting to use it so no review inputs at this time.
Cliff,
We are grateful and delighted to hear from you! Thank you very much for your insight regarding the product and service. Please do not hesitate to reach out to us for further concerns and we're always happy to help! Thank you so much.
We are very happy to be of your service and we hope to serve you again soon :)