My husband had a stroke and lived in a private care facility for over a year before I was able to move him back home with me. They had a large lift device so I was familiar with the equipment; however, those large devices would not work in our home. My husband weighs about 160lbs and after researching online, I discovered this smaller SA350 Electric lift and it has allowed me to transfer him without help from caregivers. I still have caregivers come to our home but only for 8 hours a day. The rest of the time it is just my husband and myself. My back, shoulder and hip were all aching from transferring him on my own. This lift is compact, easy to use, maneuvers easily through our doorways, and has made my life so much better. My back and hip have stopped hurting and my shoulder is getting better every day. I contacted customer service because the handlebar was wobbling. A friend had assembled the unit for us. They asked for a video and after reviewing it they pointed out washers on the bar were improperly installed. Once we corrected that issue, the unit worked perfectly. I couldn't be happier with this purchase. And it was on sale!