Reviews

See what others think of Dansons Medical before you buy! We receive only 100% real customer reviews about our products and our website. We'd love to hear what you think as well!
Based on 84 reviews
81%
(68)
6%
(5)
7%
(6)
1%
(1)
5%
(4)
Invacare Full Electric Pendant

Just what we needed. Works great so far.

Judy,

Super excited that this worked out for you! We're hoping to service you again soon :)

Perfect replacement

We have a much older Hoyer wasn’t able to identify the manufacturer, etc, to order a replacement sling. I saw a newer version at a medical supply store. Once I saw the manufacturer, I was able to locate a replacement sling. Excellent quality. Exactly what we were looking for.

Lisa,

I'm really glad you were able to get what you were looking for! We hope to service you again :)

Sling

yes the sling was perfect , Thanks,

Ronald,

Glad the sling worked out for you! We hope to service you again :)

Prompt service - would deal with again.

Awesome to hear this Ken! Looking forward to servicing you again :)

Why doesn't it show the legs???? Does it have wheels?

William,

The picture was intended to show just the tray. This product is an attachment to the compatible walkers and does not come with the walker. Hope this clarifies things! You can also reach out for more help at support@dansonsmedical.com

Thanks,

Christopher

It’s very simple and easy to use.

charger works well

The charger works well. The only problem is that there is a little black plastic piece at the very end of the charger where it plugs in to the battery that breaks very easily and then the charger will not work at all. One time it broke just plugging in the charger.

The batteries work great!

These batteries arrived sooner than expected and they were almost fully charged. I opened up the battery pack to the easy lift chair, and replaced the old batteries. The lift works great, as expected and we are happy with them. Now the question is, how long will they last? More than a year?

David,

It's great to hear the batteries worked out for you and came sooner than expected! They should last more than a year with proper care. You can see some information on extending the life of your batteries here: https://dansons-medical.helpscoutdocs.com/article/35-should-i-charge-my-lift-all-the-time-how-do-i-extend-the-life-of-my-battery

If you have any other questions or concerns please feel free to reach out to support@dansonsmedical.com

It was to large. I thought the sizes were for children.

Hi Angel,

Sorry this didn't end up working out for you! I'm glad to say that we actually do have some slings specifically for children. We have two available:

https://dansonsmedical.com/collections/sling-accessories/products/bestsling-pediatric-mesh-sling

https://dansonsmedical.com/collections/sling-accessories/products/bestsling-pediatric-deluxe-padded-sling

Hope this helps! Feel free to reach out to support@dansonsmedical.com with more questions!

Total waste of money

We tried it for one night. It did not slide easily when pulled and the fabric caused sweating which led to a sore area.

PL400H Lift

Best lift ever, no tools to assemble easy to use. Bought this lift for my wife to use on me I'm 6'3" 215lb she has no problem getting me back up of the floor. Now she wants one for the upper floor in my house.

Herb,

I'm really glad that this lift has proven useful for your wife :) We would love to service you again!

battery dead again

Hello,
Purchased these batteries a while back. Lift has not been used regularly since summer. Batteries no longer charge. Can they be manually charged outside the box?
If not may need to order batteries only.
Thanks,
Jon

Jonathan,

I'm sorry to hear about this. We do not recommend removing the batteries from the housing box. If you need to charge it separately from the control box, you are able to do so with a charging cradle we have:
https://dansonsmedical.com/collections/chargers-and-cables/products/wp-tbc2-crdl-charger

If the problem is persistent, please contact us at support@dansonsmedical.com.

Just what I needed

Good selection of products and super fast shipping. Even with Covid and Christmas, the package arrived a few days after ordering.

Kay,

I'm really glad to hear this and our team is excited that we were able to provide you a great experience :) We hope to service you again!

Just the right one

Don't understand lift batteries? How do you choose new ones? Danson made it easy for me to choose the correct batteries for my Bestcare lift. Directions were clear and the batteries installed quickly. I look forward to more successful shopping with Dansons.

Sheryl,

I'm really glad we were able to make this easy for you! We hope to service you again :)

Life/Lift Saver

I purchased this lift back in May of 2020 and have not looked back since. I am 70 years old and my mom is ?? old. She is a total care person and has dementia. I have no help with lifting and transferring her. This lift has saved my back, arms and life. It is safe and easy to use for even an old foggie like myself. The sling cradles her and she does not feel afraid while in it. This is the best ever! I give it 5 stars!!

Valencia,

It makes me very happy to hear how much this lift has helped out you and your family :) Our team wishes you the best, and hope that we can service you again!

Great Prices with Fast Delivery!

Best price on ADA chair lift batteries, delivery was also super fast. Will definitely buy again.

Glad you liked your shopping experience with us! We hope to service you again :)

never received it yet !

When am I going to receive this potty sling, then maybe I could do a review it !

Robert,

I'm sorry to hear this, I'll have our customer success team reach out to you as soon as they can!

Great!!

These batteries were just what my lift needed works great !! Great customer service too

Edward,

I'm glad we were able to service you well! We hope to do so again :)

Solid built and convenient use

This sling is well constructed and looks like it will last a long time. It has 3 securely attached, conveniently located handholds to assist the patient into the chair.

John,

Great to hear you like the quality of the Padded Clip Sling by Bestcare! We hope to service you again :)

Such a clever device!

Sturdy, well-designed, does the intended job. It is easy for me (age 84) to operate for my husband (88), although he is much heavier than I. We both find it considerably easier to make a transfer with this device than with his walker.
Prior to my purchase, Best Care informed me by phone that the device would roll smoothly on carpet (except shag carpet). However, I have found it very difficult to move it on carpet when empty, and nearly impossible to do so with my husband on it. When I placed a plastic "desk chair pad" over the carpet, it greatly eased the movement of the device. I wonder if you offer "carpet casters"? Of course, it rolls smoothly on tile or hardwood floors.
The wheels fit easily under our bed, and around the toilet, but their width apart is about 1" too wide for the front wheels of the wheelchair to straddle them. We accommodate this by having my husband step onto the floor when getting on or off the transfer assist device rather than being able to make a direct transfer.

Betsy,

I'm glad the STA400 has been working wonderfully for you! We're especially glad its easy for you to operate :)

I'm sorry to hear the carpet is a bit of a problem and unfortunately, Bestcare only has one type of caster for this product. I'll relay that to them on something they could possibly improve on, but I'm glad that you figured out a solution.

We hope to service you again :)

The representative I worked with was knowledgeable and answered all of my questions quickly, and helped me locate the correct part I needed.

Lisa,

I'm really glad we were able to help you locate the right part needed. We hope to service you again :)

Easier to use with better control

PL350CT has several conveniences I've not had before. It uses an adjustable spreader bar to adjust position anytime during the lift. I've seen this on hospital lifts so I was delighted to find it on a home lift. The powered lift with remote means I don't have to let go of my patient while raising and lowering. It is marketed as a car transfer, but I find it works well for the bed and wheelchair. You must use BestCare's proprietary slings and they appear to run a little small. I had to order the next size larger for my patient. I won't used it for the car until the new sling arrives, but I'm confident it will do well.

Thank you for the review John! We're glad the PL350CT worked out for you and helps with several conveniences. This is one of our favorite lifts we supply! It was a pleasure servicing you, and we hope to continue doing so :)

Ordered Parts

Thank you Danson Medical for having the parts in stock I needed for my pool lift. I will always purchase my products from you, fast delivery and reliable products sold.

Great to hear it worked out Neal! We hope to service you again :)

Quality product

Ordered May/June. Was told September delivery, got it in July.
It stays up well. Makes a nice rolling desk or eating surface, even when seated on a sofa. Quick assembly. Some steps were already completed correctly, out of the box. I really like the professional gray finish on the mainframe. The vertically adjustable sliding spine is chrome. The top is black, with a dark wood grain laminate in the tray.

Thank you for your review Chris! Sorry for the delay with your delivery, our manufacturer, Invacare, was backed up for the tables, especially due to the pandemic. However, I'm glad that the table worked out for you and you like it! We hope to service you again :)

PL400EF

The assembly instructions are poorly written; apparently these instructions were for a previous model and not updated for this model.
Specifically, no place in the instructions does it say to remove the battery before attaching the battery holder. There is a diagram which does not illustrate
the parts for this model.

Michael,

I apologize that you had some problems with assembly. I will relay this to the manufacturer so that they can make improvements. Additionally, we had resources available on our website's product page that would have been helpful: https://www.youtube.com/watch?v=yts3NNHc-WM&feature=emb_title

If you have any further questions, you can reach out to support@dansonsmedical.com