Reviews

See what others think of Dansons Medical before you buy! We receive only 100% real customer reviews about our products and our website. We'd love to hear what you think as well!
Based on 225 reviews
86%
(193)
4%
(9)
4%
(8)
2%
(4)
5%
(11)
H
TiMotion Battery Box
Hilary Crosby
Battery replacement worked

We have a BestCare lifter and the batteries were acting up. Got new ones from Dansons. They came pretty fast and they work fine. I hope when it's time to replace them, that I can just buy the batteries and not have to buy the case too.

Hilary,

Thank you for sharing your experience and for taking the time to leave us a rating! We are extremely grateful for your kind words.

For your future reference, we are glad to inform you that we also have batteries that do not come with a case!

We look forward to serving you again soon. Please let us know if we can help you with anything further at support@dansonsmedical.com. Thank you so much :)

Can't give a review at this time!

Never received my Karma Replacement Arm Pad/S-Ergo 115/Left Side
SKU: AP-S115-L due to the airlines lost the package!

Fast shipping

Great product! Fast shipping

Rebecca,

Thank you for your great review! We're pleased to know that your experience with us was a good one!

Please let us know at support@dansonsmedical.com what we can do for you in the future.

We look forward to serving you again soon. Thank you very much :)

Sling

Sling was exactly what was needed for family member. Delivery was quick and pleased with the excellent product.

Thomas,

We're pleased to know that your experience with us was a good one! Thank you for such positive feedback.

Please let us know if we can help you with anything further at support@dansonsmedical.com.

We look forward to serving you again soon. Thank you very much :)

They are good, you can trust them.

Alin,

We are extremely grateful that you took the time to send us your feedback.

Your kind words are appreciated and we hope you won't hesitate to let us know at support@dansonsmedical.com if we can serve you in the future! Thank you :)

Works great

The pee guard works great and solved a messy problem.

Creed,

Thank you for sharing your experience and for taking the time to leave us a rating!

Should you have further concerns, please do not hesitate to reach out to us at support@dansonsmedical.com and we're always happy to help you.

We look forward to serving you again in the future! Thank you :)

Sturdy

Sturdy and well made. Perfect for the pulley system I've attached it to and sling in order to pick myself up off the floor when I fall.

Peggy,

So happy to hear your feedback! Thank you so much and we are extremely delighted the product is working well for you and your family.

We hope to service you again soon. Please do not hesitate to reach out to us at support@dansonsmedical.com if you have further concerns and we're always happy to help.

Thank you very much! :)

Firm, Yet Comfortable

I've had a few different hospital mattresses over the past six years, and this one is the perfect balance of support and comfort. It's not so soft that you sink into the mattress and feel like you're fighting your way through molasses just to get to your transfer point, but you don't feel like you're laying on concrete, either. I have yet to find a medical mattress that truly sleeps cool, but this one doesn't trap as much heat as some. This is going to be the mattress model I use from here on out.

Laura,

Thank you so much for your detailed feedback! We are very delighted to hear that you have found the perfect hospital mattress for you. We're happy to hear it's working well for you.

Thank you so much! Please do not hesitate to reach out to us at support@dansonsmedical.com if you have further concerns and we're always happy to help you.

Looking forward to serve you again. Thank you :)

Thank You so much. The Charger works fine. Your Company is very Professional and a pleasure to work with

Ruby,

We're so grateful for your positive feedback! Thank you for inspiring us to continue taking care of our customer's needs in our professional and respectful way.

We are here for you on support@dansonsmedical.com should you need us to assist you again with any of your furture needs. We hope to service you again soon! :)

Works great

My dad could not even stand up on his own. Transferring him anywhere was very challenging. With the STA 450 it made lifting and transferring him much easier. Widening the base to get up close to his chair then bringing it back to normal width to go down the hallway is very convenient. Having the bar there for him to pull himself up gave him some confidence knowing that he was able to help rather than being helpless Very happy with this product. Thank you!

Daniel,

Happy New Year from Dansons Medical family to yours! We are extremely delighted to hear that the STA450 has been such a great help to you and your dad. We are very happy and thankful for your thorough feedback about the product.

Please let us know if you have further concerns or questions. You can email us at support@dansonsmedical.com. Thank you so much and we hope to service you again soon! :)

Replacement charger

Works well

Richard,

Happy Holidays from our Dansons Medical family to yours! We are extremely pleased to hear that your ordered parts are a big help to you.

If you require any furture assistance, feel free to contact us anytime! https://dansonsmedical.com/pages/contact-us We hope to service you again.

Awesome service

We received our item in a very timely manner and was the correct part.

Lynne,

We are so grateful for your feedback! Thanks so much for your trust and support. We are looking forward to servicing you again in the future. Happy Holidays in advance!

Perfect sling

We ordered this sling for my son. We needed a toileting sling. The padding around the seat makes it much more comfy for him. We love this sling so much for him we’re ordering a second one.

Shirley,

We are extremely happy to hear the sling worked out for you and your son very well! Thank you very much for your feedback and we are delighted to assist you always.

Please let us know if you have further concerns or questions and we're happy to help you! Hope to service you again :)

A game changer

It was an unbelievable help to keep my husband at home. It was a game changer for my caregivers to assist him with transfers

Leslie,

We are extremely happy to hear the STA400 is working well for you and your husband! Thank you for your feedback. Do let us know if you have further concerns and we are always happy to help :)

So far, so good!

Dansons' phone rep was kind and easy to work with. Item came well-packaged and when promised. We have used the lift once so far. I'm sure we'll get better with time. The lift did its job. Nothing to complain about. Much for which to be thankful.

Deb,

We are delighted to hear from you! Thank you so much for your feedback. We are extremely happy to hear that we were able to assist you properly and that the lift has been a good help so far.

Please do not hesitate to reach out to us for further concerns at support@dansonsmedical.com. If needed, we hope to service you again soon!

Love this lift!

This lift was exactly what we needed. I love the foot press to open the baae of the lift. The electric lift works well and smoothly. The wheels turn easily. It has made our care of our daughter much easier to do.

Karen,

We are extremely delighted you found the product for you and your family. We are thankful for your feedback and we are always happy to be of any assistance.

We hope to service you again soon! Thank you and please do not hesitate to reach out to us for further concerns at support@dansonsmedical.com :)

Excellent product and customer service!

Purchased the Bestcare PL350CT Car Transfer lift and used for over a week now. Working well so far! Fairly easy to assemble. Free quick shipping was nice. Chat support with Marian was very friendly and super helpful. She easily answered all the questions I had before purchasing regarding payment options and warranty. Perfect customer service experience, and it is greatly appreciated! Planning to purchase the 6-pt spreader bar to make the in-home transfers with this lift compatible with other slings. Thank you very much!

Sandra,

We are indeed so happy to hear that you've shared such a positive experience with Marian! Thank you for putting smiles on our faces, and recognizing our efforts to provide quality care. It is comments like yours that encourage us to do our best for our beloved customers every day. We hope to service you again soon!

Bestcare TiMotion Charger

Exactly what we needed to charge our sit to stand lift. We really appreciate the quick and efficient shipping and handling! We will definitely be coming to this site for other items we have to order from time to time. Thank you for the great service!

Kathy,

We are so grateful for your positive comments! We are glad to hear about the quick and efficient shipping and handling that we were able to provide you with. We are always delighted to assist you Kathy, and it would be our pleasure to have you back for your future needs. :)

did not receive the carriage bolt set for 2 casters. We only got 2 instead of 4.
Called on 09/16/22 requesting them. Thanks...

William,

Thank you for reaching out for us to promptly coordinate with our shipping partners.
We're glad to see you receive the rest of your order earlier during the weekend. Our friendly team is always here for you should you require assistance for your furture needs. We hope to service you soon!

The most rewarding customer service experience ever.

Tamara not only found the very part that i have been unsuccessfully searching for for 2 months but it was scheduled to ship to me the next day. While doing this with competance and professionalism, I found her to be such an uplifting representative of your company that I wish there were more items of my need just so i could once again hear her smiling voice. Treat her well... she is a gem.
Marmon Pine

Marmon,

We are very pleased and delighted to hear your lovely feedback for our wonderful manager, Tamara. Thank you very much! This is very heartfelt.

She's really one of a kind and we're very happy and grateful to have her. We are extremely happy she's able to assist you well and we really hope to service you again! Please do not hesitate to reach out to support@dansonsmedical.com if you have further concerns and we're always here for you :)

Delay with Dignity, Delight with Product and Vendor Interface

I ordered the STA450 product from another vendor and had great difficulty with delays. It turns out they did not have, and did not ship, what I paid for. I contacted Dansons and asked when they might be able to ship the product, and they gave me an accurate prediction, told me how to confirm the prediction by contacting the manufacturer, and answered questions promptly via chat. The price was lower than other vendors, the part arrived when predicted, and I had no trouble contacting Dansons for sundry questions.

My review is for the vendor 'Dansons Medial' and I give them high marks. As for the product, I adjust getting to use it so no review inputs at this time.

Cliff,

We are grateful and delighted to hear from you! Thank you very much for your insight regarding the product and service. Please do not hesitate to reach out to us for further concerns and we're always happy to help! Thank you so much.

We are very happy to be of your service and we hope to serve you again soon :)

Just whatwe needed

thank you

Maureen,

It is always a pleasure! Do let us know if there's anything else we can do for you. You can reach us at support@dansonsmedical.com. We hope to service you again :)

Charger

Glad I was able to find this charger for my husbands sit to stand lift

Rhonda,

We're delighted to hear that you found the item you need for your husband's lift! Thank you so much and we hope to service you again :)

TiMotion Battery Pack

I received the TiMotion Battery Pack for the patient lifter, and fits and work just right. Dansons Medical is at hand, for any questions and prompt to answer.
Danson Medical is very helpful....has good customer service. When I placed the order, I was sure I was going to get the right Battery Pack with the batteries....with no problems.

Rita,

We are extremely happy to hear from you! Thank you for your thorough insight on the product and your experience. We are sincerely delighted to be of any assistance to you and we are glad how the product has helped you well.

Do let us know if there's anything else we can do for you. You can reach us at support@dansonsmedical.com. We hope to serve you again :)

OEM parts, good price and Superfast delivery

Todd,

We are extremely delighted to hear from you! Thank you for your insight regarding the product and experience. We hope to serve you again soon. Thank you and please do not hesitate to reach out to us for further concern at support@dansonsmedical.com.

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