Reviews

See what others think of Dansons Medical before you buy! We receive only 100% real customer reviews about our products and our website. We'd love to hear what you think as well!
Based on 290 reviews
87%
(251)
5%
(14)
3%
(8)
1%
(4)
4%
(13)
Easy to use website and fast shipping

I've been searching for a long time for this pendant. The website was easy to use and the package came quickly. Very happy with the price.

Excellent service and delivery

Part arrived in great condition and better than expected delivery time.

Hi Gerald,

Thank you so much for your kind feedback! We’re delighted to hear that your order arrived in perfect condition and sooner than expected. We truly appreciate your support and look forward to serving you again!

Great service

Service was fast, and great customer service

William,

Thank you so much for your kind words! We're delighted to hear you were happy with our fast service and customer support. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience!

Delivery do on time.Customr service was excellent

Stephen,

Thank you so much for your review! We’re delighted to hear that your order arrived on time and that you had an excellent experience with our customer service team. Your satisfaction means a lot to us, and we truly appreciate your support! If there’s anything else we can assist you with, please don’t hesitate to reach out to us at support@dansonsmedical.com

Small
customer service

Received the lift in one day.

Charles,

Thank you so much for the wonderful 5-star review!

We’re happy to hear that your lift arrived so quickly and that you had a great experience with our customer service. If there’s anything you need or if we can support you further, please don’t hesitate to reach out to us at support@dansonsmedical.com. We’re always here to help!

Medium
great product

The Bestcare SA228 electric stand assist has been a lifesaver for our family!
easy to use and transfer patient. One person can operate with ease!
patient is secure and safe when moving from chair to bed or chair to chair, etc.

Hello Cynthia,

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that the Bestcare SA228 Electric Stand Assist has made such a positive difference for your family. It’s great to know that you find it easy to use and safe for transfers — that’s exactly what we aim for. We truly appreciate you taking the time to share your experience and for trusting us to be part of your care journey!

Bestcare casters for Bestmove 450

customer service very helpful and knowledgeable. product as described. shipped and delivered as promised.

Hi Catherine,

Thank you so much for your kind words! We’re delighted to hear that our team was able to assist you and that your order arrived just as expected. It means a lot to us to know you’re happy with both the product and the service. We truly appreciate your support and look forward to serving you again!

Fantastic customer service

Individualized help in getting me the part I needed. I regret that the new battery has not fixed my problem.

Rita,

Thank you so much for your kind words about our customer service! We’re glad we could assist you in finding the part you needed. We’re sorry to hear that the new battery hasn’t resolved the issue, and we’d love the opportunity to continue helping you troubleshoot. Please feel free to reach out to us directly at support@dansonsmedical.com, so we can work with you on the next steps.

STA450 / Raiser Belt
Greatest helper, every

My husband came home from the hospital bed bound. It was a living nightmare. The EZ Stand made it possible for us to live normally. He was able to get up and interact with the family and the children became less fearful that their dad was dying because he was always in bed. Wonderful product. We thank you with all our hearts

Hello Mike and Viola!

Thank you so much for sharing your heartfelt story. We are truly honored that the STA450 has made such a meaningful impact on your family’s life. Knowing it helped your husband regain some independence and brought comfort and reassurance to your children means the world to us.

From all of us, thank you for your trust—we’re so grateful to be part of your journey toward healing and hope. Please don’t hesitate to reach out if there’s ever anything we can do to support you further.

Wonderful company

The control was delivered ahead of schedule and worked perfectly with my lift. The customer service department went above and beyond expectations to make sure my order was correct. I will definitely order from Dansons Medical for any future needs

Helen,

Thank you so much for your kind words and wonderful feedback! We're delighted to hear that the control worked perfectly with your lift and that our customer service team was able to exceed your expectations. Your satisfaction means the world to us, and we truly appreciate your support. We look forward to serving you again in the future!

Danson review

Very good experience. Order was delivered promptly.

John,

Thank you so much for your kind words! We're happy to hear you had a great experience and that your order arrived promptly. We appreciate your support and look forward to serving you again!

It's nice size

I really like it

Very helpful

I use a sit to stand daily. The controller was frayed and shorting out. I spoke with sales and discussed a replacement. The part I received worked perfectly. Thank you very much for your help.

Mary,

Thank you so much for your kind feedback! We're glad to hear that the replacement controller worked perfectly and that your sit-to-stand is back in working order. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience. If you ever need further support, don’t hesitate to reach out.

Wishing you all the best!

Medium
SA350

Works very well. Definitely meets our need

John,

Thank you so much for your feedback! We're delighted to hear that the product works well and meets your needs. If you ever have any questions or need further assistance, we're always here to help!

Finally got the part I needed

My daughter Bestcare hoyer lift had a chip and crack in the wheel that hold her, so we couldn’t use it for safety. Had been trying to get a replacement part for 4 wks from another company (that we originally purchased the lift through). Bestcare gave me Danson number as another rep. I had the part in less than 24 hours from them. I will be looking to Danson from now own for my daughter’s medical needed.

Janice,

Thank you so much for sharing your experience! We're truly sorry to hear about the delay and the initial issue with your daughter's lift, but we're very glad we could help get the part to you quickly and safely. At Dansons, we understand how important reliable equipment is, and we’re committed to providing prompt support for families like yours. We deeply appreciate your trust in us and look forward to continuing to support your daughter’s medical needs in the future. Please don’t hesitate to reach out if there’s ever anything else we can help with.

Controller Unit
Blessing

Had to find replacement parts quickly and stumbled onto your website. Made an order that would take 7 days and I could not afford the extra money to have expressed shipping. Not sure what occurred but the parts arrived in 3 days to such joy and thankfulness. Not sure my back could handle any more lifting of my family member. Truly appreciate your company and have spread your website to others and posted it on the hospital public notice boards. Thank you so so so much!

Hello,

Thank you so much for your heartfelt review! We're truly glad to hear the parts arrived sooner than expected and made such a positive difference for you and your family. It's moments like these that remind us why we do what we do. Your kind words, recommendation to others, and posting on hospital boards mean the world to us. If you ever need anything in the future, we’re here to help. Wishing you and your loved ones all the best!

Charging Cradle and Charge Adapter w/cable

A nice alternative! Cradle can be permanently mounted and plugged in. Employees bring the battery pack directly to the Cradle for charging. Eliminates frequent dropping of charge adapter and destruction of plug end of charger adapter. We purchased two Units, one for each ward. Thank you!

Brian,

Thank you for your thoughtful review! We're so glad to hear that the Cradle has been a great solution for your needs. It's wonderful to know that it’s helping to streamline the charging process and reduce the wear and tear on the charger adapters. We truly appreciate your feedback and are happy to hear that both units are working well across your wards. If you need any further assistance or have more feedback, feel free to reach out at support@dansonsmedical.com

Have a wonderful week!

Left
Worked well

Easy to install and worked properly.

Thank you for your feedback! We're delighted to hear that the Karman Brake Assembly for the Ergo S-115 was easy to install and met your expectations. We truly appreciate your support of Dansons Medical.

If there is anything else we can do to assist, don't hesitate to reach out to us at support@dansonsmedical.com.

Thank you for choosing us!

P
TiMotion Battery Box
Philip Knutson
Battery Box ( + Batteries)
Excellent!

I needed a new battery for my hoyer lift. Once I reached the correct Customer Service I couldn't be more pleased! Pleasant & helpful person. Easy ordering and received it within 4 days! Easy install and working like a charm! Thank you '.

Hi Philip,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and found the ordering process easy. It's great to know your new battery for the lift is working perfectly for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out to us at support@dansonsmedicalcom. Enjoy your day!

Invacare G5510 bed series pendant

The unit worked as expected. It was on back order for a while, but worth the wait, we are able to adjust the bed in all range of movement.

Shirley,

Thank you for your patience! We're thrilled to hear that the unit is working well and meeting your needs. If you have other concerns or questions, feel free to reach out to us at support@dansonsmedical.com

BEST PRICES!

ALWAYS HAVE WHAT I NEED AT THE BEST PRICE!

Hi,

Thank you so much for your kind words! We're thrilled to hear that you always find what you need at the best prices. We strive to provide excellent value and make sure our customers leave satisfied. If you have any further comments or questions, please don't hesitate to reach out at support@dansonsmedical.com

Looking forward to serving you again soon!

VIP ERGO
Backrest for shower chair

I am enjoying my new back for my shower chair. It is much more comfortable than the old one which was wrinkled and hurt my back.

Hi Sara!

Thank you for sharing your positive experience with the backrest cushion for your shower chair! We're thrilled to hear that it's providing you with the comfort and support you needed.

Your feedback is invaluable to us, and we're glad to know that our product has made a difference in your daily routine. If you have any further comments or questions, please don't hesitate to reach out at support@dansonsmedical.com

Thank you again for choosing our product!

STA450 / None
BestMove STA 450

So far I'm finding this lift easy to move my husband with very little effort. His arms are strong enough to pull himself up while I can change his bed and dressings. We are hoping that with repeated use he will strengthen his legs also.

Vanessa,

Thank you for sharing your positive experience with the lift! We're delighted to hear that it's been easy for you to use and has made caring for your husband more manageable. If you have any questions or need further assistance, please don't hesitate to reach out at support@dansonsmedical.com

M
TiMotion Control Box
Matthew Bissonnette
Control Box

Very helpful-order was delivered quickly. Response from staff was prompt

Debbie,

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our quick delivery and prompt staff response. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any further concerns, please don't hesitate to reach out at support@dansonsmedical.com. We look forward to serving you again soon!

Easy ordering

Finding what I needed was easy and delivery was fast. The item was exactly what I needed. Keeping info for any future needs I have.

Hi Carol,

Thank you for your wonderful review! We're thrilled to hear that you found exactly what you needed and that our delivery met your expectations. Your satisfaction is our top priority, and we're glad we could provide you with a smooth and efficient experience. If you have any further concerns, please don't hesitate to reach out at support@dansonsmedical.com. We look forward to serving you again in the future!

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