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I purchased the electronic patient lift and I made the mistake of not marking. What size sling I needed that comes free with that and it’s automatically mark none so I wrote one email and within three days they sent me the sling and didn’t even charge me for postage and handling, customer service is outstanding the product is unbelievably well-made. I couldn’t be happier with my purchase. You won’t make a mistake if you buy from this company.
Sandra,
Thank you very much for sharing your thoughts and experience with us!
We are delighted to hear from you and how well the product worked for you. We are grateful for your feedback and we are happy to hear that our customer service helped you well. Thank you very much again. We hope the product you bought helped you and your family well.
Please do not hesitate to reach out to us if you have further concerns; we're always happy to help. You may reach out to us at support@dansonsmedical.com. We hope to service you again soon! :)
I am pleased with the product and the timely delivery.
Thank you for your feedback!
We're glad to know you're satisfied with both the product and our timely delivery. If you ever need more products or assistance, feel free to reach out at support@dansonsmedical.com. Your satisfaction is important to us!
Ordered, it came within a reasonable time and works!
Kathy,
Thank you for sharing your feedback! We're pleased to hear that your order arrived in a timely manner and that the product is working well for you. If you need any further assistance or have more orders in the future, don't hesitate to let us know. We value your satisfaction and trust in our products! :D
First let me evaluate the BestCare SA400 HE Sit to Stand lift. I ordered this for my husband who is suffering from rheumatoid arthritis, cancer, end stage kidney disease, and Parkinson’s. He also is a brittle diabetic with peripheral artery disease and has had 2 toes amputated as well as having at least 2 brain bleeds. My goal is to keep him at home as long as possible. He was introduced to a sit to stand in wound care and it worked well but was a larger model than the one we ordered. I was somewhat apprehensive to order a compact model but I wouldn’t have had the room to maneuver a larger unit in our bathroom. We received this lift two weeks ago and I love it. It is well built and fits our needs exactly. It is easy to maneuver, we have a low loop carpet in our living and bedrooms and tile in the bathroom. The only thing I would change is that even though the knee pad is padded, it is quite hard. This was alleviated by attaching a piece of 2” foam to it. I also added more padding to the underarm portion of the sling. At times he can bear little weight and at other times does much better. The lift works well under both conditions. Our mattress is 26” from the floor and the lift can lift him just high enough to safely sit on the edge of the bed. I chose to order from Danson’s because they had the highest rating for customer service of all the companies I found selling the lift. I did have some miscommunications with Danson’s, some on their side, some on mine. Overall it was remedied in a timely manner and the lift came quite quickly after we worked everything out. I would order from them again but would talk to a customer service person rather than just ordering online.
Kathleen,
Thank you for sharing your detailed experience! We're truly grateful that our product has been a helpful addition to your husband's care. It's heartening to hear that the lift meets your needs and fits well within your home setup. Your feedback on the knee pad and underarm portion is noted, and we're pleased to know that you found a solution to enhance his comfort.
We appreciate your understanding regarding the miscommunications and are glad that everything was resolved in a timely manner. Your trust in our customer service means a lot to us. If you need further assistance or have questions, please don't hesitate to reach out.
Thank you very much :)
Ordered two Best Care Chargers and they arrive as stated.
James,
Thank you for your feedback! We're delighted to hear that your two Bestcare Chargers arrived as expected. If you have any more orders or questions in the future, feel free to reach out. :)
Very happy with this product! Fits as in description and is working well for us!! So glad I found your website. Thank you !
Debbie,
Thank you for taking the time to share your positive experience with our Liko/Guldmann Replacement Sling. We value your trust in our brand.
Your kind words are appreciated and we hope you won't hesitate to let us know at support@dansonsmedical.com if we can serve you in the future!
Thank you very much :)
fast shipping batteries worked perfectly what else can you ask for?
Lance,
Thank you so much for taking the time to provide us with your positive feedback! We are thrilled to hear that you had a great experience with our product and that it met your expectations.
Please let us know if we can help you with anything further at support@dansonsmedical.com.
We look forward to serving you again soon.
Thank you very much :)
VERY EASY TO RECIEVE
Billie,
Thank you for sharing your experience and for taking the time to leave us a rating.
Your kind words are appreciated and we hope you won't hesitate to let us know at support@dansonsmedical.com if we can serve you in the future!
Thank you :)
Parts arrived on time. Company very responsive.
Marc,
Thank you for your positive review! We strive to provide excellent service to our customers, and it's always rewarding to receive feedback like yours.
If you have any further needs or questions, please don't hesitate to reach out at support@dansonsmedical.com .
Thank you! :)
It was purchased mainly for bathing use, but it is used daily now instead of the heavier canvas sling. It is lightweight and breathable for summer and is much easier to get behind the individual. The colored loops are great!
Donna,
Thank you for taking the time to give us a review!
Your feedback is greatly appreciated and we're delighted to know that happy with your product!
We hope you won't hesitate to let us know at support@dansonsmedical.com if we can serve you in the future!
Thank you :)
The service and replacement arm was excellent!
Steve,
We are extremely grateful that you took the time to send us your feedback.
Please let us know if we can help you with anything further at support@dansonsmedical.com.
We look forward to serving you again soon. Thank you :)
We purchased the BestCare PL350CT to make car transfers possible for my wife. We drive a Toyota Camry LE 2011 and we were surprised at how easy the transfers are! We were concerned if the patient lift would fit in our trunk and I’m glad to say that it does! We also use the PL350CT for all my wife’s in home transfers and we couldn’t be happier with the patient lift and customer support from Dansons Medical and BestCare!
Darrell,
We're pleased to know that your experience with us was a good one! Thank you for such positive feedback.
We appreciate your support and satisfaction with our products and services. Should you have further concerns, please do not hesitate to reach out to us at support@dansonsmedical.com and we're always happy to help you.
We look forward to working with you again in the future! Thank you :)
We love to travel and this is the first lift that has made it easy to get my daughter in and out of a vehicle. Since the lift folds it can be taken along to use in whatever lodging facility we are staying in. We have several Bestcare products and have found them to be of great value. Danson Medical is the perfect place to find these products. The staff is very, knowledgeable, efficient and helpful! Thank you Bestcare and Danson Medical!
Kathy,
We are extremely grateful that you took the time to send us your feedback. We're delighted to hear that the lift has made your travels easier and that you've found our Bestcare products to be of great value.
We look forward to serving you again soon. Please let us know if we can help you with anything further at support@dansonsmedical.com.
Thank you so much :)
Just as i said, send to PO box however, you said no. So i gave you my street adress and it went to the wrong address. I told you that would happen. never the less, i did get it
Jack,
Thank you for your feedback. We apologize for any inconvenience caused. We'll make sure to review our shipping process and ensure better accuracy in the future. We're glad to hear that you did eventually receive the product.
If you have any further concerns, please don't hesitate to reach out to us.
Thank you so much :)
Was the best money ever spent. Purchased from another source was more money. Very very happy with this remote. Received fast.
Roxanne,
Thank you so much for taking the time to provide us with your positive feedback! We are thrilled to hear that you had a great experience with our product and that it met your expectations.
Please let us know if we can help you with anything further at support@dansonsmedical.com.
We look forward to serving you again soon.
Thank you very much :)
Batteries were there on time, fit and in great shape
Michael,
Thank you for your positive feedback on our product! We're thrilled to hear that you're enjoying it and appreciate you taking the time to share your experience with us.
We look forward to serving you again soon. Please let us know if we can help you with anything further at support@dansonsmedical.com.
Thank you so much :)
We are very pleased with this spreader bar as it make the patient more comfortable in the sling.
Brenda,
We're pleased to know that your experience with us was a good one!
Your kind words are appreciated and we hope you won't hesitate to let us know at support@dansonsmedical.com if we can serve you in the future!
Thank you :)
Seems to be working just fine no problem
Jimmy,
We are extremely grateful that you took the time to send us your feedback.
Please let us know if we can help you with anything further at support@dansonsmedical.com.
We look forward to serving you again soon. Thank you very much :)
We have a BestCare lifter and the batteries were acting up. Got new ones from Dansons. They came pretty fast and they work fine. I hope when it's time to replace them, that I can just buy the batteries and not have to buy the case too.
Hilary,
Thank you for sharing your experience and for taking the time to leave us a rating! We are extremely grateful for your kind words.
For your future reference, we are glad to inform you that we also have batteries that do not come with a case!
We look forward to serving you again soon. Please let us know if we can help you with anything further at support@dansonsmedical.com. Thank you so much :)
Never received my Karma Replacement Arm Pad/S-Ergo 115/Left Side
SKU: AP-S115-L due to the airlines lost the package!
Great product! Fast shipping
Rebecca,
Thank you for your great review! We're pleased to know that your experience with us was a good one!
Please let us know at support@dansonsmedical.com what we can do for you in the future.
We look forward to serving you again soon. Thank you very much :)
Sling was exactly what was needed for family member. Delivery was quick and pleased with the excellent product.
Thomas,
We're pleased to know that your experience with us was a good one! Thank you for such positive feedback.
Please let us know if we can help you with anything further at support@dansonsmedical.com.
We look forward to serving you again soon. Thank you very much :)
They are good, you can trust them.
Alin,
We are extremely grateful that you took the time to send us your feedback.
Your kind words are appreciated and we hope you won't hesitate to let us know at support@dansonsmedical.com if we can serve you in the future! Thank you :)
The pee guard works great and solved a messy problem.
Creed,
Thank you for sharing your experience and for taking the time to leave us a rating!
Should you have further concerns, please do not hesitate to reach out to us at support@dansonsmedical.com and we're always happy to help you.
We look forward to serving you again in the future! Thank you :)
Sturdy and well made. Perfect for the pulley system I've attached it to and sling in order to pick myself up off the floor when I fall.
Peggy,
So happy to hear your feedback! Thank you so much and we are extremely delighted the product is working well for you and your family.
We hope to service you again soon. Please do not hesitate to reach out to us at support@dansonsmedical.com if you have further concerns and we're always happy to help.
Thank you very much! :)
