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I use a sit to stand daily. The controller was frayed and shorting out. I spoke with sales and discussed a replacement. The part I received worked perfectly. Thank you very much for your help.
Mary,
Thank you so much for your kind feedback! We're glad to hear that the replacement controller worked perfectly and that your sit-to-stand is back in working order. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience. If you ever need further support, don’t hesitate to reach out.
Wishing you all the best!
Works very well. Definitely meets our need
John,
Thank you so much for your feedback! We're delighted to hear that the product works well and meets your needs. If you ever have any questions or need further assistance, we're always here to help!
My daughter Bestcare hoyer lift had a chip and crack in the wheel that hold her, so we couldn’t use it for safety. Had been trying to get a replacement part for 4 wks from another company (that we originally purchased the lift through). Bestcare gave me Danson number as another rep. I had the part in less than 24 hours from them. I will be looking to Danson from now own for my daughter’s medical needed.
Janice,
Thank you so much for sharing your experience! We're truly sorry to hear about the delay and the initial issue with your daughter's lift, but we're very glad we could help get the part to you quickly and safely. At Dansons, we understand how important reliable equipment is, and we’re committed to providing prompt support for families like yours. We deeply appreciate your trust in us and look forward to continuing to support your daughter’s medical needs in the future. Please don’t hesitate to reach out if there’s ever anything else we can help with.
Had to find replacement parts quickly and stumbled onto your website. Made an order that would take 7 days and I could not afford the extra money to have expressed shipping. Not sure what occurred but the parts arrived in 3 days to such joy and thankfulness. Not sure my back could handle any more lifting of my family member. Truly appreciate your company and have spread your website to others and posted it on the hospital public notice boards. Thank you so so so much!
Hello,
Thank you so much for your heartfelt review! We're truly glad to hear the parts arrived sooner than expected and made such a positive difference for you and your family. It's moments like these that remind us why we do what we do. Your kind words, recommendation to others, and posting on hospital boards mean the world to us. If you ever need anything in the future, we’re here to help. Wishing you and your loved ones all the best!
A nice alternative! Cradle can be permanently mounted and plugged in. Employees bring the battery pack directly to the Cradle for charging. Eliminates frequent dropping of charge adapter and destruction of plug end of charger adapter. We purchased two Units, one for each ward. Thank you!
Brian,
Thank you for your thoughtful review! We're so glad to hear that the Cradle has been a great solution for your needs. It's wonderful to know that it’s helping to streamline the charging process and reduce the wear and tear on the charger adapters. We truly appreciate your feedback and are happy to hear that both units are working well across your wards. If you need any further assistance or have more feedback, feel free to reach out at support@dansonsmedical.com
Have a wonderful week!
Easy to install and worked properly.
Thank you for your feedback! We're delighted to hear that the Karman Brake Assembly for the Ergo S-115 was easy to install and met your expectations. We truly appreciate your support of Dansons Medical.
If there is anything else we can do to assist, don't hesitate to reach out to us at support@dansonsmedical.com.
Thank you for choosing us!
I needed a new battery for my hoyer lift. Once I reached the correct Customer Service I couldn't be more pleased! Pleasant & helpful person. Easy ordering and received it within 4 days! Easy install and working like a charm! Thank you '.
Hi Philip,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and found the ordering process easy. It's great to know your new battery for the lift is working perfectly for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out to us at support@dansonsmedicalcom. Enjoy your day!
The unit worked as expected. It was on back order for a while, but worth the wait, we are able to adjust the bed in all range of movement.
Shirley,
Thank you for your patience! We're thrilled to hear that the unit is working well and meeting your needs. If you have other concerns or questions, feel free to reach out to us at support@dansonsmedical.com
ALWAYS HAVE WHAT I NEED AT THE BEST PRICE!
Hi,
Thank you so much for your kind words! We're thrilled to hear that you always find what you need at the best prices. We strive to provide excellent value and make sure our customers leave satisfied. If you have any further comments or questions, please don't hesitate to reach out at support@dansonsmedical.com
Looking forward to serving you again soon!
I am enjoying my new back for my shower chair. It is much more comfortable than the old one which was wrinkled and hurt my back.
Hi Sara!
Thank you for sharing your positive experience with the backrest cushion for your shower chair! We're thrilled to hear that it's providing you with the comfort and support you needed.
Your feedback is invaluable to us, and we're glad to know that our product has made a difference in your daily routine. If you have any further comments or questions, please don't hesitate to reach out at support@dansonsmedical.com
Thank you again for choosing our product!
So far I'm finding this lift easy to move my husband with very little effort. His arms are strong enough to pull himself up while I can change his bed and dressings. We are hoping that with repeated use he will strengthen his legs also.
Vanessa,
Thank you for sharing your positive experience with the lift! We're delighted to hear that it's been easy for you to use and has made caring for your husband more manageable. If you have any questions or need further assistance, please don't hesitate to reach out at support@dansonsmedical.com
Very helpful-order was delivered quickly. Response from staff was prompt
Debbie,
Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our quick delivery and prompt staff response. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any further concerns, please don't hesitate to reach out at support@dansonsmedical.com. We look forward to serving you again soon!
Finding what I needed was easy and delivery was fast. The item was exactly what I needed. Keeping info for any future needs I have.
Hi Carol,
Thank you for your wonderful review! We're thrilled to hear that you found exactly what you needed and that our delivery met your expectations. Your satisfaction is our top priority, and we're glad we could provide you with a smooth and efficient experience. If you have any further concerns, please don't hesitate to reach out at support@dansonsmedical.com. We look forward to serving you again in the future!
Good product as advertised
Hi Flora,
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our product. Your feedback is incredibly valuable to us and helps us continue to improve and serve our customers better.
If you have any further concerns, please don't hesitate to reach out at support@dansonsmedical.com. We're always here to help and appreciate your support!
This was for my grandchild. My d-I-law said it was wonderful and had handles to help pull my grandchild up in his wheelchair. Size is great for a growing child.
Hi Sandra,
We wanted to take a moment to express our sincere gratitude for your recent feedback regarding our product. Your kind words truly made our day, and it's incredibly rewarding to hear that our product has been helpful to you.
If you have any concerns in the future, please don't hesitate to reach out to us at support@dansonsmedical.com
Once again, thank you for your support and valuable feedback. We look forward to serving you again in the future!
Thanks good prduct
John,
Thank you for taking the time to share your positive feedback! Knowing that you're satisfied with our product makes us very happy. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at support@dansonsmedical.com.
Just batteries. They arrived quickly, and now our patient lift works again. Pay attention to how your old batteries are connected before removing them!
Rachel,
Thank you for taking the time to leave a review. We're glad to hear that the batteries arrived quickly and that your patient lift is working again. We appreciate your helpful tip regarding the battery connections! If you have any more questions or need further assistance, please don't hesitate to reach out. Have a wonderful day :)
Pros;
Overall, it appears to be a good product. Sturdy. No loose joints. Storage bag is huge. Seat is comfortable and easy to get up from. Easy to use if you are a little "wide on the bottom." The width of the handles and seat giving us plenty of room.
Cons;
> The brake cables are like wings that catch on Everything.
I attached them to the frame with plastic zip ties and that seems to work well. But be careful that they are not stressed when folding the chair.
Hello there!
Thank you for sharing your feedback with us! We're thrilled to hear that you find our product sturdy, comfortable, and easy to use. Your insight into attaching the brake cables with zip ties is appreciated and we'll certainly take this into consideration for future improvements.
If you have any further suggestions or concerns, please don't hesitate to let us know.
The brakes came when promised and were very easy to install
Melissa,
Thank you for your feedback! We're glad to hear that the brakes arrived on time and that you found them easy to install. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!
Works great and the price was right.
Larry,
Thank you for your kind words! We're delighted to hear that the product works great for you. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out to us at support@dansonsmedical.com.
Great comfortable sling
Marina,
Thank you for your positive feedback! We're thrilled to hear that you find the sling comfortable. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out to us at support@dansonsmedical.com.
They ended up not being the part I needed, but shipping was timely and they arrived in good shape
Krista,
Thank you for taking the time to share your feedback.
Please do not hesitate to reach out to us if you have further concerns; we're always happy to help. You may reach out to us at support@dansonsmedical.com. We hope to service you again soon! :)
Well after replacing all the electrical parts it works fine. We have only used it two times but plan on using it much more.
Jim,
Thank you for sharing your experience! We're glad to hear that your lift is now working well.
Please do not hesitate to reach out to us if you have further concerns; we're always happy to help. You may reach out to us at support@dansonsmedical.com. We hope to service you again soon! :)
My new Hoyer Lift is wonderful. It is lightweight and if it’s underneath my bed without having to use bed risers. My family and caretakers are loving it.
Terry,
Thank you for your feedback! We're delighted to hear that your new Hoyer Lift is working well for you and your caregivers. If you ever need further assistance or have additional questions, please feel free to reach out. We appreciate your support and are glad to know it's making a positive difference for you.
Our patient lift was missing a cord and I was directed to Dansons Medical by the engineer from the equipment company. All is perfect now and our patient lift is reliably charging. Thank you.
Thank you for the kind words! We're delighted to hear that your patient lift is now in perfect working order. If you ever need further assistance or have any questions, please feel free to reach out. Your satisfaction is our priority.
