Reviews

See what others think of Dansons Medical before you buy! We receive only 100% real customer reviews about our products and our website. We'd love to hear what you think as well!
Based on 214 reviews
85%
(182)
4%
(9)
4%
(8)
2%
(4)
5%
(11)
Awesome service

We received our item in a very timely manner and was the correct part.

Lynne,

We are so grateful for your feedback! Thanks so much for your trust and support. We are looking forward to servicing you again in the future. Happy Holidays in advance!

Perfect sling

We ordered this sling for my son. We needed a toileting sling. The padding around the seat makes it much more comfy for him. We love this sling so much for him we’re ordering a second one.

Shirley,

We are extremely happy to hear the sling worked out for you and your son very well! Thank you very much for your feedback and we are delighted to assist you always.

Please let us know if you have further concerns or questions and we're happy to help you! Hope to service you again :)

A game changer

It was an unbelievable help to keep my husband at home. It was a game changer for my caregivers to assist him with transfers

Leslie,

We are extremely happy to hear the STA400 is working well for you and your husband! Thank you for your feedback. Do let us know if you have further concerns and we are always happy to help :)

So far, so good!

Dansons' phone rep was kind and easy to work with. Item came well-packaged and when promised. We have used the lift once so far. I'm sure we'll get better with time. The lift did its job. Nothing to complain about. Much for which to be thankful.

Deb,

We are delighted to hear from you! Thank you so much for your feedback. We are extremely happy to hear that we were able to assist you properly and that the lift has been a good help so far.

Please do not hesitate to reach out to us for further concerns at support@dansonsmedical.com. If needed, we hope to service you again soon!

Love this lift!

This lift was exactly what we needed. I love the foot press to open the baae of the lift. The electric lift works well and smoothly. The wheels turn easily. It has made our care of our daughter much easier to do.

Karen,

We are extremely delighted you found the product for you and your family. We are thankful for your feedback and we are always happy to be of any assistance.

We hope to service you again soon! Thank you and please do not hesitate to reach out to us for further concerns at support@dansonsmedical.com :)

S
BestLift PL350CT
Sandra L.
Excellent product and customer service!

Purchased the Bestcare PL350CT Car Transfer lift and used for over a week now. Working well so far! Fairly easy to assemble. Free quick shipping was nice. Chat support with Marian was very friendly and super helpful. She easily answered all the questions I had before purchasing regarding payment options and warranty. Perfect customer service experience, and it is greatly appreciated! Planning to purchase the 6-pt spreader bar to make the in-home transfers with this lift compatible with other slings. Thank you very much!

Sandra,

We are indeed so happy to hear that you've shared such a positive experience with Marian! Thank you for putting smiles on our faces, and recognizing our efforts to provide quality care. It is comments like yours that encourage us to do our best for our beloved customers every day. We hope to service you again soon!

Bestcare TiMotion Charger

Exactly what we needed to charge our sit to stand lift. We really appreciate the quick and efficient shipping and handling! We will definitely be coming to this site for other items we have to order from time to time. Thank you for the great service!

Kathy,

We are so grateful for your positive comments! We are glad to hear about the quick and efficient shipping and handling that we were able to provide you with. We are always delighted to assist you Kathy, and it would be our pleasure to have you back for your future needs. :)

did not receive the carriage bolt set for 2 casters. We only got 2 instead of 4.
Called on 09/16/22 requesting them. Thanks...

William,

Thank you for reaching out for us to promptly coordinate with our shipping partners.
We're glad to see you receive the rest of your order earlier during the weekend. Our friendly team is always here for you should you require assistance for your furture needs. We hope to service you soon!

The most rewarding customer service experience ever.

Tamara not only found the very part that i have been unsuccessfully searching for for 2 months but it was scheduled to ship to me the next day. While doing this with competance and professionalism, I found her to be such an uplifting representative of your company that I wish there were more items of my need just so i could once again hear her smiling voice. Treat her well... she is a gem.
Marmon Pine

Marmon,

We are very pleased and delighted to hear your lovely feedback for our wonderful manager, Tamara. Thank you very much! This is very heartfelt.

She's really one of a kind and we're very happy and grateful to have her. We are extremely happy she's able to assist you well and we really hope to service you again! Please do not hesitate to reach out to support@dansonsmedical.com if you have further concerns and we're always here for you :)

C
BestMove STA450
Clifford Critchett
Delay with Dignity, Delight with Product and Vendor Interface

I ordered the STA450 product from another vendor and had great difficulty with delays. It turns out they did not have, and did not ship, what I paid for. I contacted Dansons and asked when they might be able to ship the product, and they gave me an accurate prediction, told me how to confirm the prediction by contacting the manufacturer, and answered questions promptly via chat. The price was lower than other vendors, the part arrived when predicted, and I had no trouble contacting Dansons for sundry questions.

My review is for the vendor 'Dansons Medial' and I give them high marks. As for the product, I adjust getting to use it so no review inputs at this time.

Cliff,

We are grateful and delighted to hear from you! Thank you very much for your insight regarding the product and service. Please do not hesitate to reach out to us for further concerns and we're always happy to help! Thank you so much.

We are very happy to be of your service and we hope to serve you again soon :)

Just whatwe needed

thank you

Maureen,

It is always a pleasure! Do let us know if there's anything else we can do for you. You can reach us at support@dansonsmedical.com. We hope to service you again :)

Charger

Glad I was able to find this charger for my husbands sit to stand lift

Rhonda,

We're delighted to hear that you found the item you need for your husband's lift! Thank you so much and we hope to service you again :)

TiMotion Battery Pack

I received the TiMotion Battery Pack for the patient lifter, and fits and work just right. Dansons Medical is at hand, for any questions and prompt to answer.
Danson Medical is very helpful....has good customer service. When I placed the order, I was sure I was going to get the right Battery Pack with the batteries....with no problems.

Rita,

We are extremely happy to hear from you! Thank you for your thorough insight on the product and your experience. We are sincerely delighted to be of any assistance to you and we are glad how the product has helped you well.

Do let us know if there's anything else we can do for you. You can reach us at support@dansonsmedical.com. We hope to serve you again :)

OEM parts, good price and Superfast delivery

Todd,

We are extremely delighted to hear from you! Thank you for your insight regarding the product and experience. We hope to serve you again soon. Thank you and please do not hesitate to reach out to us for further concern at support@dansonsmedical.com.

B
BestTransfer Sheet
Barbara Riedel
Best Blue Transfer sheet .

Very helpful in moving my husband in bed , sliding him up and sideways when positioning him for changing and bathing .
Information about the product were handled quickly after some initial clarification of what my questions and needs were concerning the product . Follow up information about care of product was supplied. Thank you .

Barbara,

We are very delighted to hear from you! Thank you so much for your insight for the product and customer experience. We are very happy and grateful we can be of any assistance to you and your husband. Do let us know if there would be anything else we can help with!

Thank you so much. Hoping to serve you again soon!

Fast & Efficient Part Info

I've been needing a handful of BestCare parts lately. A lot of times they are older models I'm needing parts for, and I don't always have all of the information. I can send a quick chat to Dansons, and they find me exactly what I need - the part number, the price, and the availability. Once I place the order online I get my parts quickly!! I also get notification along the way of when I can expect my order, and if I want to track it online all of the information is right there!

Lisa,

We are extremely delighted to hear from you! Thank you so much for a thorough feedback of your customer and product experience. We are happy we are able to help you well. Hoping to service you again soonest. Please do not hesitate to reach out to us if you have further concerns.

Until then. Thank you so much! :)

Works great

The anti tipping wheels work great, and were easy to install. I got them for my Mom's new wheelchair, that we used on holiday, and they did their job.

Liz,

We are so happy to hear that the wheels worked out for you. Please let us know if there's anything else we can do for you. We hope to service you again :)

Splended

The battery pack is working fine. So glad to be able to move mother again. I really appreciate your speedy shipping. I am glad I chose your Business to do business with. Thanks for your wonderful service. My future needs will be done with your company and if anyone else I know needs your product I will make sure they know about your company
Thanks a lot.
Carolyn Bull

Carolyn,

Our team are always delighted to provide quality service and prompt responses to our beloved customers like you. Thank you for putting smiles on our faces! We are always here for your future needs and are just an email or call away.

Sling

Fantastic customer care and knowledge made my purchase simple!

Anna,

We are extremely delighted to hear from you! We are thankful for your feedback and we're glad to help you well. If you are in need of further assistance, please do not hesitate to reach out to us at support@dansonsmedical.com.

We hope to service you again! Thank you so much :)

Excellent

Right charger, quick delivery.

Roger,

We are thankful for your insight regarding the service and product! Happy to be of any assistance. We hope to service you again. Thank you!

G
TiMotion Battery Box
Gary Lazarus
Battery

Works with lift, holds recharge, and easy to install

Gary,

We are very happy to hear your insights with the product! Thank you so much and we hope to service you again soon. :)

CHARGER

Was exactly what i needed for the lift . Shipped quickly and worked perfectly , saving me from having to but a new battery .

Tim,

We are absolutely delighted to hear from you! We are glad the charger has worked well for you. Please do let us know if you need further assistance at support@dansonsmedical.com. We hope to service you again. Thank you!

J
BestStand SA228
Jennifer Jacoby
Our Patients and Staff Love it!

Manual transfers were becoming physically exhausting for our staff, not to mention unsafe. This lift is so helpful, safe and easy to use. Our Patients that are wheelchair bound tell us when they are in the stand up position, the relief from the pressure of sitting all day feels so good, they can't wait to use it. The staff have been thankful for this product and makes their job so much easier and safer for everyone. We are purchasing another lift to use at their day program when they are away from home!

Jennifer,

We are extremely delighted to hear from you and how well the product has helped with making your staff's job easier and more safe, and how it put your patients' at ease. Thank you for sharing your insights with the product. This is significantly helping us as well. We're glad that you plan to purchase again. If you need anything else, do not hesitate to contact us at support@dansonsmedical.com. We'll be glad to assist you! :)

Sling

This is the 3rd one I have a bought. Perfect for my needs

Richard,

We are very pleased to hear from you! We're glad the slings you purchased work well for you. Thank you for your feedback. We hope to serve you again soon! :)

Splended

I want to thank you for such good service. I am now having an easier time with my 100yr old mother getting her where she needs to go. The shipping service was very fast.. Again thank you for excellent service and merchandise.

Carol,

We are extremely delighted to hear from you! Thank you so much for your feedback and we are happy to hear it works great for you and your mother. We look forward to service you again soon!

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