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  • Reviews

    See what others think of Dansons Medical before you buy! We receive only 100% real customer reviews about our products and our website. We'd love to hear what you think as well!
    Based on 19 reviews
    68%
    (13)
    11%
    (2)
    11%
    (2)
    0%
    (0)
    11%
    (2)
    good product at a great

    good product at a great price

    control box

    great.

    Great Customer Service

    Good communicaton with the customer - very accommodating and easy to work with - thank you Christopher!

    Christine, Thank you for your kind review! It's been a pleasure to help you and I hope we can service you again in the future. - Christopher
    Actuator

    I cant say because the lift is doing the same thing so I dont know if it works or not.

    Great Wheel

    We had a little order confusion, problem resolved new 4" wheel works great

    Outstanding

    Outstanding

    Great sling

    Works well. Washable and holds up.

    Works fine, ridiculously overpriced $111

    Found same charger now from China for $10shipped as a spare, please refund me $80 or don't ask me for a review!

    Michael, I can understand the price is not low, but please understand there are two significant factors into the price. Firstly, we are not overpricing our items; we are merely pricing at the intended and suggested retail price from the manufacturer. Secondly, the charger is specially manufactured for the Bestcare lifts. The reason for this is that there are certain specifications that the patient lift battery and control box requires that are not typical in universal AC adapters, which are usually meant for less consumptive products. In fact, it can be damaging to your lift to use non-Bestcare manufactured chargers, and they advise against it for a reason. The PCB unit in the control box can be damaged as a result, and other electrical components of the lift have the same risk. If you use a $10 charger from China, I highly doubt it has the right output specifications adequate enough. With this said, we always strive to provide the best customer service to everyone, which is part of the reason we request reviews, which are entirely optional, to receive feedback on the product purchased and our service. If you have received optimal service from us and your product works fine, I do not understand why that would have to be a 3-star review on the product. However, I hope this has helped bring justification to your purchase, and I can sincerely promise you that proper care of your lift with the appropriate equipment will be worth it in the long run. If you need anymore assistance, please do not hesitate to contact us: support@dansonsmedical.com Thanks, Christopher
    Awsome. Simlpy put

    Best sling for the right cause.
    Everything I thought it would be.
    Worth the money.

    Thanks for sharing your experience Johnny! We're glad to hear the sling was the right one for you.
    Wrong size!

    After waiting a week for the sling we ordered, it was sent in the wrong size. We ordered medium, it arrived extra large! We desperately need the correct size and can’t afford to wait another week!

    Hi Gary! I deeply apologize for what had happened. This was due to an error on Dansons Medical's part. I will take full responsibility for what happened by ordering the correct size sling to your address with overnight shipping so you receive it immediately, with no expense to you. After it arrives, I will stay in contact with you about returning the wrong sized sling. The priority is to get you the right size sling first. All fees related to this procedure will be covered by Dansons Medical. If you'd like to proceed this way, please email returns@dansonsmedical.com with a confirmation so that we may proceed as soon as possible. - Christopher **Update 9/04/18** Gary's order was officially fixed. He was sent the right size w/ overnight shipping for no further charge and he was reimbursed for shipping the wrong size back to the manufacturer, Bestcare LLC. Gary has mentioned that the correct size sling arrived in good condition.
    No complaints. Very happy. Thank

    No complaints. Very happy. Thank you !