| Free Shipping
We offer FREE Standard Shipping on all products shipped domestically to the United States (excluding Alaska, Hawaii, Puerto Rico, and Minor Outlying Islands). Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.
| Other Shipping
If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location. Additionally, Overnight and 2-Day Shipping are unavailable for certain items:
- Patient Lifts
| International Shipping
As of 2018, the only zones we absolutely cover for international shipping are Canada, Alaska, Hawaii, Puerto Rico, and U.S. Minor Outlying Islands. For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.
For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.
If you are outside the zones we cover for indefinitely, we can still provide international shipping if your order is under 20lbs. We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email firstname.lastname@example.org.