Overview
- Wheelchair part
- Rubber Tip replacement for Wheellock Handle
-
Black color available
- Quantity: 1 each
| Affordability
Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserves affordability. We aim to do this through a couple of ways:
- We provide free shipping on every product we have so that the price you see is the price you pay.
- We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it.
- We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.
Shipping
| Free Shipping
We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.
| Other Shipping
If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.
| International Shipping
As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out.
For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.
For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.
We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email sales@dansonsmedical.com
Returns and Exchanges
Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.
If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.
Warranty Information
The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.
Overview
- Wheelchair part
- Rubber Tip replacement for Wheellock Handle
-
Black color available
- Quantity: 1 each
| Affordability
Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserves affordability. We aim to do this through a couple of ways:
- We provide free shipping on every product we have so that the price you see is the price you pay.
- We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it.
- We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.
Shipping
| Free Shipping
We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.
| Other Shipping
If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.
| International Shipping
As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out.
For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.
For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.
We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email sales@dansonsmedical.com
Returns and Exchanges
Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.
If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.
Warranty Information
The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.
Very disappointed in all around customer service and product. I was sent the wrong product from what I ordered.
Had a hard time trying to contact anyone who would help me about returning what was sent.
I called the only number on invoice and she was like not my problem contact the place who sold them to you! Very rude.
There was no number only address. I ask the lady for a phone number and she gave me a non working number!
So, I had to google to try and find the company! I called and left a message and they sent me one back as and it was rude also. Told me I should went yo the manufacturer instead of them for my brake caps for my wheelchair! The handling of this was horrible!
All I want is my money back and I will never buy from hem again!
Noreen,
I am so sorry to hear that your experience was bad. We have had troubles with our system lately, which is why you may have had trouble contacting us. However, please know the other people you talked to that were rude are not a part of our customer service team. We have never been rude to our customers nor do we ever encourage that kind of behavior.
As for your situation, I've gone ahead and refunded your order so you have your money back. I'll have our customer service team reach out to you tomorrow to learn about what went wrong with your order and how we can get you the right item you need.
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