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Women's Health
Physical Therapy
My daughter Bestcare hoyer lift had a chip and crack in the wheel that hold her, so we couldn’t use it for safety. Had been trying to get a replacement part for 4 wks from another company (that we originally purchased the lift through). Bestcare gave me Danson number as another rep. I had the part in less than 24 hours from them. I will be looking to Danson from now own for my daughter’s medical needed.
Janice,
Thank you so much for sharing your experience! We're truly sorry to hear about the delay and the initial issue with your daughter's lift, but we're very glad we could help get the part to you quickly and safely. At Dansons, we understand how important reliable equipment is, and we’re committed to providing prompt support for families like yours. We deeply appreciate your trust in us and look forward to continuing to support your daughter’s medical needs in the future. Please don’t hesitate to reach out if there’s ever anything else we can help with.
Had to find replacement parts quickly and stumbled onto your website. Made an order that would take 7 days and I could not afford the extra money to have expressed shipping. Not sure what occurred but the parts arrived in 3 days to such joy and thankfulness. Not sure my back could handle any more lifting of my family member. Truly appreciate your company and have spread your website to others and posted it on the hospital public notice boards. Thank you so so so much!
Hello,
Thank you so much for your heartfelt review! We're truly glad to hear the parts arrived sooner than expected and made such a positive difference for you and your family. It's moments like these that remind us why we do what we do. Your kind words, recommendation to others, and posting on hospital boards mean the world to us. If you ever need anything in the future, we’re here to help. Wishing you and your loved ones all the best!
A nice alternative! Cradle can be permanently mounted and plugged in. Employees bring the battery pack directly to the Cradle for charging. Eliminates frequent dropping of charge adapter and destruction of plug end of charger adapter. We purchased two Units, one for each ward. Thank you!
Brian,
Thank you for your thoughtful review! We're so glad to hear that the Cradle has been a great solution for your needs. It's wonderful to know that it’s helping to streamline the charging process and reduce the wear and tear on the charger adapters. We truly appreciate your feedback and are happy to hear that both units are working well across your wards. If you need any further assistance or have more feedback, feel free to reach out at support@dansonsmedical.com
Have a wonderful week!
Easy to install and worked properly.
Thank you for your feedback! We're delighted to hear that the Karman Brake Assembly for the Ergo S-115 was easy to install and met your expectations. We truly appreciate your support of Dansons Medical.
If there is anything else we can do to assist, don't hesitate to reach out to us at support@dansonsmedical.com.
Thank you for choosing us!
I needed a new battery for my hoyer lift. Once I reached the correct Customer Service I couldn't be more pleased! Pleasant & helpful person. Easy ordering and received it within 4 days! Easy install and working like a charm! Thank you '.
Hi Philip,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and found the ordering process easy. It's great to know your new battery for the lift is working perfectly for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out to us at support@dansonsmedicalcom. Enjoy your day!
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