Overview
The Fixing-Anchor and 2nd Anchor System was designed to make the Scout, Titan, and Revolution lifts 100% ADA compliant, and using the Fixing-Kit, any Scout, Titan, or Revolution lift can be retro-fitted with this accessory.
It has a simple but robust design, and can be retrofitted with a nominal amount of time, tools and expense.
| Affordability
Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserves affordability. We aim to do this through a couple of ways:
- We provide free shipping on every product we have so that the price you see is the price you pay.
- We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it.
- We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.
Shipping
| Free Shipping
We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.
| Other Shipping
If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.
| International Shipping
As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out.
For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.
For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.
We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email sales@dansonsmedical.com
Returns and Exchanges
Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.
If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.
Warranty Information
The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.
Overview
The Fixing-Anchor and 2nd Anchor System was designed to make the Scout, Titan, and Revolution lifts 100% ADA compliant, and using the Fixing-Kit, any Scout, Titan, or Revolution lift can be retro-fitted with this accessory.
It has a simple but robust design, and can be retrofitted with a nominal amount of time, tools and expense.
| Affordability
Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserves affordability. We aim to do this through a couple of ways:
- We provide free shipping on every product we have so that the price you see is the price you pay.
- We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it.
- We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.
Shipping
| Free Shipping
We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.
| Other Shipping
If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.
| International Shipping
As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out.
For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.
For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.
We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email sales@dansonsmedical.com
Returns and Exchanges
Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.
If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.
Warranty Information
The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.
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I use a sit to stand daily. The controller was frayed and shorting out. I spoke with sales and discussed a replacement. The part I received worked perfectly. Thank you very much for your help.
Mary,
Thank you so much for your kind feedback! We're glad to hear that the replacement controller worked perfectly and that your sit-to-stand is back in working order. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience. If you ever need further support, don’t hesitate to reach out.
Wishing you all the best!
Works very well. Definitely meets our need
John,
Thank you so much for your feedback! We're delighted to hear that the product works well and meets your needs. If you ever have any questions or need further assistance, we're always here to help!
My daughter Bestcare hoyer lift had a chip and crack in the wheel that hold her, so we couldn’t use it for safety. Had been trying to get a replacement part for 4 wks from another company (that we originally purchased the lift through). Bestcare gave me Danson number as another rep. I had the part in less than 24 hours from them. I will be looking to Danson from now own for my daughter’s medical needed.
Janice,
Thank you so much for sharing your experience! We're truly sorry to hear about the delay and the initial issue with your daughter's lift, but we're very glad we could help get the part to you quickly and safely. At Dansons, we understand how important reliable equipment is, and we’re committed to providing prompt support for families like yours. We deeply appreciate your trust in us and look forward to continuing to support your daughter’s medical needs in the future. Please don’t hesitate to reach out if there’s ever anything else we can help with.
Had to find replacement parts quickly and stumbled onto your website. Made an order that would take 7 days and I could not afford the extra money to have expressed shipping. Not sure what occurred but the parts arrived in 3 days to such joy and thankfulness. Not sure my back could handle any more lifting of my family member. Truly appreciate your company and have spread your website to others and posted it on the hospital public notice boards. Thank you so so so much!
Hello,
Thank you so much for your heartfelt review! We're truly glad to hear the parts arrived sooner than expected and made such a positive difference for you and your family. It's moments like these that remind us why we do what we do. Your kind words, recommendation to others, and posting on hospital boards mean the world to us. If you ever need anything in the future, we’re here to help. Wishing you and your loved ones all the best!
A nice alternative! Cradle can be permanently mounted and plugged in. Employees bring the battery pack directly to the Cradle for charging. Eliminates frequent dropping of charge adapter and destruction of plug end of charger adapter. We purchased two Units, one for each ward. Thank you!
Brian,
Thank you for your thoughtful review! We're so glad to hear that the Cradle has been a great solution for your needs. It's wonderful to know that it’s helping to streamline the charging process and reduce the wear and tear on the charger adapters. We truly appreciate your feedback and are happy to hear that both units are working well across your wards. If you need any further assistance or have more feedback, feel free to reach out at support@dansonsmedical.com
Have a wonderful week!
Easy to install and worked properly.
Thank you for your feedback! We're delighted to hear that the Karman Brake Assembly for the Ergo S-115 was easy to install and met your expectations. We truly appreciate your support of Dansons Medical.
If there is anything else we can do to assist, don't hesitate to reach out to us at support@dansonsmedical.com.
Thank you for choosing us!