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4.6/5 based on 272 reviews.
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TiMotion Battery Box

Model

Calculating the price for you....

SKU: WP-TC12-BPAK
Manufacturer: Bestcare

Qty :

Maximum quantity available reached.

Free Standard Shipping

ETA:

Note: Orders can still be placed. ETA shown is expected date backorder ends and fulfillment begins.

 

Overview 

TiMotion TC12 battery housing unit.

Battery Box (Empty): WP-TC12-BBOX Empty battery box only. Batteries NOT included.

Battery Box (+ Batteries): WP-TC12-BPAK Complete Battery Pack. Battery housing unit and Batteries are included.

 

 

| Affordability

Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserves affordability. We aim to do this through a couple of ways:

  • We provide free shipping on every product we have so that the price you see is the price you pay.
  • We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it. 
  • We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.

 

Shipping

| Free Shipping

We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.

 

| Other Shipping

If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.

 

| International Shipping

As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out. 

For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.

For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.

We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email sales@dansonsmedical.com

Returns and Exchanges

Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.

If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!

 

Manufacturers with less than 30 days return policy:

  • Karman Healthcare - return must be within 14 days of shipping.

You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.

 

Warranty Information

The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.

Overview 

TiMotion TC12 battery housing unit.

Battery Box (Empty): WP-TC12-BBOX Empty battery box only. Batteries NOT included.

Battery Box (+ Batteries): WP-TC12-BPAK Complete Battery Pack. Battery housing unit and Batteries are included.

 

 

| Affordability

Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserves affordability. We aim to do this through a couple of ways:

  • We provide free shipping on every product we have so that the price you see is the price you pay.
  • We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it. 
  • We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.

 

Shipping

| Free Shipping

We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.

 

| Other Shipping

If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.

 

| International Shipping

As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out. 

For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.

For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.

We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email sales@dansonsmedical.com

Returns and Exchanges

Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.

If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!

 

Manufacturers with less than 30 days return policy:

  • Karman Healthcare - return must be within 14 days of shipping.

You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.

 

Warranty Information

The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.

Customer Reviews

Based on 7 reviews
86%
(6)
0%
(0)
14%
(1)
0%
(0)
0%
(0)
P
Philip Knutson
Excellent!

I needed a new battery for my hoyer lift. Once I reached the correct Customer Service I couldn't be more pleased! Pleasant & helpful person. Easy ordering and received it within 4 days! Easy install and working like a charm! Thank you '.

Hi Philip,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and found the ordering process easy. It's great to know your new battery for the lift is working perfectly for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out to us at support@dansonsmedicalcom. Enjoy your day!

H
Hilary Crosby
Battery replacement worked

We have a BestCare lifter and the batteries were acting up. Got new ones from Dansons. They came pretty fast and they work fine. I hope when it's time to replace them, that I can just buy the batteries and not have to buy the case too.

Hilary,

Thank you for sharing your experience and for taking the time to leave us a rating! We are extremely grateful for your kind words.

For your future reference, we are glad to inform you that we also have batteries that do not come with a case!

We look forward to serving you again soon. Please let us know if we can help you with anything further at support@dansonsmedical.com. Thank you so much :)

R
Rita
TiMotion Battery Pack

I received the TiMotion Battery Pack for the patient lifter, and fits and work just right. Dansons Medical is at hand, for any questions and prompt to answer.
Danson Medical is very helpful....has good customer service. When I placed the order, I was sure I was going to get the right Battery Pack with the batteries....with no problems.

Rita,

We are extremely happy to hear from you! Thank you for your thorough insight on the product and your experience. We are sincerely delighted to be of any assistance to you and we are glad how the product has helped you well.

Do let us know if there's anything else we can do for you. You can reach us at support@dansonsmedical.com. We hope to serve you again :)

G
Gary Lazarus
Battery

Works with lift, holds recharge, and easy to install

Gary,

We are very happy to hear your insights with the product! Thank you so much and we hope to service you again soon. :)

J
Jonathan Steketee
battery dead again

Hello,
Purchased these batteries a while back. Lift has not been used regularly since summer. Batteries no longer charge. Can they be manually charged outside the box?
If not may need to order batteries only.
Thanks,
Jon

Jonathan,

I'm sorry to hear about this. We do not recommend removing the batteries from the housing box. If you need to charge it separately from the control box, you are able to do so with a charging cradle we have:
https://dansonsmedical.com/collections/chargers-and-cables/products/wp-tbc2-crdl-charger

If the problem is persistent, please contact us at support@dansonsmedical.com.

12

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Customer Reviews

Based on 7 reviews
86%
(6)
0%
(0)
14%
(1)
0%
(0)
0%
(0)
P
Philip Knutson
Excellent!

I needed a new battery for my hoyer lift. Once I reached the correct Customer Service I couldn't be more pleased! Pleasant & helpful person. Easy ordering and received it within 4 days! Easy install and working like a charm! Thank you '.

Hi Philip,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and found the ordering process easy. It's great to know your new battery for the lift is working perfectly for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out to us at support@dansonsmedicalcom. Enjoy your day!

H
Hilary Crosby
Battery replacement worked

We have a BestCare lifter and the batteries were acting up. Got new ones from Dansons. They came pretty fast and they work fine. I hope when it's time to replace them, that I can just buy the batteries and not have to buy the case too.

Hilary,

Thank you for sharing your experience and for taking the time to leave us a rating! We are extremely grateful for your kind words.

For your future reference, we are glad to inform you that we also have batteries that do not come with a case!

We look forward to serving you again soon. Please let us know if we can help you with anything further at support@dansonsmedical.com. Thank you so much :)

R
Rita
TiMotion Battery Pack

I received the TiMotion Battery Pack for the patient lifter, and fits and work just right. Dansons Medical is at hand, for any questions and prompt to answer.
Danson Medical is very helpful....has good customer service. When I placed the order, I was sure I was going to get the right Battery Pack with the batteries....with no problems.

Rita,

We are extremely happy to hear from you! Thank you for your thorough insight on the product and your experience. We are sincerely delighted to be of any assistance to you and we are glad how the product has helped you well.

Do let us know if there's anything else we can do for you. You can reach us at support@dansonsmedical.com. We hope to serve you again :)

G
Gary Lazarus
Battery

Works with lift, holds recharge, and easy to install

Gary,

We are very happy to hear your insights with the product! Thank you so much and we hope to service you again soon. :)

J
Jonathan Steketee
battery dead again

Hello,
Purchased these batteries a while back. Lift has not been used regularly since summer. Batteries no longer charge. Can they be manually charged outside the box?
If not may need to order batteries only.
Thanks,
Jon

Jonathan,

I'm sorry to hear about this. We do not recommend removing the batteries from the housing box. If you need to charge it separately from the control box, you are able to do so with a charging cradle we have:
https://dansonsmedical.com/collections/chargers-and-cables/products/wp-tbc2-crdl-charger

If the problem is persistent, please contact us at support@dansonsmedical.com.

12

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