Janice,
Thank you so much for sharing your experience! We're truly sorry to hear about the delay and the initial issue with your daughter's lift, but we're very glad we could help get the part to you quickly and safely. At Dansons, we understand how important reliable equipment is, and we’re committed to providing prompt support for families like yours. We deeply appreciate your trust in us and look forward to continuing to support your daughter’s medical needs in the future. Please don’t hesitate to reach out if there’s ever anything else we can help with.