12v Batteries for all Electric lifts from Bestcare. These are batteries intended to be placed within the control box of the patient lift.
Sold in pair only.
Dansons Medical believes that everyone, especially those struggling with illness, injury, or aging, deserve affordability. We aim to do this through a couple of ways:
- We provide free shipping on every product we have so that the price you see is the price you pay
- We offer a low-price match guarantee. If you can find a lower price than us, contact us with a link and if allowed by the manufacturer, we will match it.
- We understand affordability means customer service done right. We aim to be as communicative as possible and incur as little problems as possible.
| Free Shipping
We offer FREE Standard Shipping on all products shipped to the United States. Most products will arrive within 3-5 business days after they have been shipped and tracking number will be provided for every order.
| Other Shipping
If you are in need of Overnight or 2-Day Shipping to receive your product, we have these options available for everyone at checkout. These are live and accurate shipping rates to save you money and save us time. Please be aware that 2-Day Shipping may not be available for every location.
| International Shipping
As of 2021, we are able to ship internationally for most lightweight items, but due to the limitation from some manufacturers, we enable this per order. Please reach out if you are shipping internationally so we can help you out.
For large products, such as patient lifts, that are over 20lbs, we do not provide shipping at all.
For smaller products, such as slings or parts, that are under 20lbs, we provide live and accurate international shipping rates available for you to pick from during checkout.
We welcome you to contact us and we will specially and promptly communicate with you to enable this for your order. If you choose to email us, please ensure you email firstname.lastname@example.org
Returns and Exchanges
Our return policy generally lasts 30 days from your order ship date. However, products from certain manufacturers will require a return policy of less than 30 days. If you are requesting a return past our policy, unfortunately we can’t offer you a refund or exchange.
If we, Dansons Medical, or any of our vendors, have made an error on your order, your order will be fixed at no expense to you. If you need to ship an order back to us, we will provide a return shipping label, otherwise the shipping cost will be credited through a discount code, on top of your full refund. We strive to provide the best service to our customers, so feel free to contact us if anything goes wrong!
Manufacturers with less than 30 days return policy:
- Karman Healthcare - return must be within 14 days of shipping.
You must read all of our policy information before filing a return or exchange. Failure to comply with our policies can result in restocking fees, cancellation of return, or delays in a refund. After fully reading our Returns and Exchanges Policy, you may file a return on the same page.
The warranty on your product defers between manufacturers that we carry. You can easily find a summary of what each manufacturer covers under their warranty as well as direct links to contact them, if needed, on our Warranty Information page.
Very fast, got it working again thank you.
Awesome to hear Lynda! We hope to service you again :)
Arrived in 2 days. Swapped batteries and all is good.
Great to hear Jonathan! We hope to service you again :)
DO NOT ORDER FROM THIS COMPANY. THEY ARE 1/2 THE PRICE AT BATTERY PLUS PLUS COMES WITH AN YEAR WARRANTY. THIS COMPANY SEND OUT THE WRONG BATTERIES, THEN I HAD A HUGH RUN AROUND TRYING TO GET AN REFUND AND IM STILL WORKING ON THAT. IT COST ME 125.00 WITH THIS COMPANY AND 50 .00 AT BATTERY PLUS.
I'm extremely sorry that you have had a bad experience. It seems that you have mixed up these electric lift batteries, which are intended for Bestcare patient lifts, with some other electric batteries you may have needed instead. I can confirm Batteries Plus does not carry this same battery, especially at half the price, which would be sold for a loss.
However, I am glad that you were at least able to get the batteries you need, even if not from us. I will make sure our customer success team reaches out to you, if not already, so that we can help you get a return and settle this! You can also directly contact them at email@example.com
These batteries arrived sooner than expected and they were almost fully charged. I opened up the battery pack to the easy lift chair, and replaced the old batteries. The lift works great, as expected and we are happy with them. Now the question is, how long will they last? More than a year?
It's great to hear the batteries worked out for you and came sooner than expected! They should last more than a year with proper care. You can see some information on extending the life of your batteries here: https://dansons-medical.helpscoutdocs.com/article/35-should-i-charge-my-lift-all-the-time-how-do-i-extend-the-life-of-my-battery
If you have any other questions or concerns please feel free to reach out to firstname.lastname@example.org
Don't understand lift batteries? How do you choose new ones? Danson made it easy for me to choose the correct batteries for my Bestcare lift. Directions were clear and the batteries installed quickly. I look forward to more successful shopping with Dansons.
I'm really glad we were able to make this easy for you! We hope to service you again :)