Help Center

Dansons Medical


How do I contact Dansons Medical?


Is there a financing option / low-income assistance?

How do I use my discount/coupon code?


Can I ship my order to outside the United States?

Can I ship my order overnight or express?

Where's my order?

Why was I only shipped part of my order? / I didn't receive one of the products I ordered

Product Questions

Bestcare Products

What casters / wheels do I need for my patient lift?

What actuator / pump do I need for my patient lift?

How do I know my product's model number?

How do I remove my wheel casters?

How do I charge my TiMotion Control Box? How do I know if I need a new battery or a new control box?

Should I charge my lift all the time? How do I extend the lift of my battery?

Can you refer someone to install the ceiling lift? | Luna Portable Ceiling Lift